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Refund Policy – IC Studios (ICSTUDIOS.ORG)

Effective Date: May 23, 2025

We want you to be happy with your purchase. Here's our policy on refunds and returns:

1Digital Products (e.g., Comics, Downloads)

    Refunds available within 14 days if:
    You have not downloaded or accessed the content
    No refunds after downloading or viewing

2Physical Merchandise

    Refund or exchange available within 14 days of delivery
    Item must be unused, in original condition
    Return shipping is the buyer's responsibility (unless item is faulty)

3How to Request a Refund

    Email our team on support@icstudios.org with:
    - Your order number
    - Reason for refund
    - Any supporting evidence (e.g., photos for damaged items)

Please be advised that we aim to respond within 3 business days.